What to Do After a Traffic Accident?

Guide for handling accidents and dealing with insurance

When an accident occurs, take measures to prevent further damage and ensure general safety.

Call Emergency Services 112 if:

  • Anyone is injured in the accident. If you can and it is possible, provide first aid to the injured.

Call Police 112 if:

  • The parties involved disagree about who is at fault
  • The owner of the damaged property is unknown, for example, you hit a traffic sign, fence, or another vehicle in a parking lot
  • The person who caused the damage has left the scene
  • The accident occurred while hitting or avoiding an animal

Required Documentation for Traffic Accidents

If no one was injured in the traffic accident and the parties agree on who caused the accident, the accident must be documented on paper and signed by the parties. The most convenient way to do this is by filling out the "Traffic Accident Notice" form.

After documenting the accident and signing the document, vehicles may leave the scene. Before driving, make sure it is safe to operate the vehicle.

Bring your vehicle to our workshop

Once the accident is documented and it is safe to drive, bring your vehicle to Monza Auto for a damage inspection. We check body panels, paint, bumpers, and structural damage, then prepare a repair estimate. For insurance claims, we help with documentation and coordinating the repair.

  • Send photos with your registration number or VIN for a damage inspection
  • Workshop damage inspection at Mäealuse 12, Tallinn
  • Body repair, paintwork, and structural alignment in one workshop
  • Insurance claims handling with Estonian insurers where applicable

Insurance claims handling

We work with Estonian insurers. Where insurance claims handling applies, you can come to our workshop after an accident — we help with inspection, documentation, and arranging the repair.